Privacy Policy

Last modified: January 1, 2020

Introduction

Tracense Systems LTD (“Company” “we” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use our website at www.tracense.com (“Website”) and any of our related services, including any associated mobile application, along with any related software or Company servers (collectively, the “Services”) and outlines our practices for collecting, using, maintaining, protecting, and disclosing that information. We want to be transparent about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information. After reading this privacy policy, if you still have questions, please contact us at tracense@cazarin.com.

This policy applies to information we collect:

  • Within the Services.
  • In email, text, and other electronic messages between you and Company.

It does also apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries), but not any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Terms not defined herein shall have the meaning ascribed to them in the Terms of Use.

  1. Children Under the Age of 18

The Services is not intended for children under 18 years of age. No one under age 18 should provide any information to or on the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Services or on or through any of its features/register on the Services, make any purchases through the Services, use any of the interactive or public comment features of the Services or provide any information about yourself to us, including your name, email address, telephone number, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at tracense@cazarin.com.

  1. Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Services, including personal data and personal information. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).  We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes name, title, date of birth and gender.
  • Contact Data includes mailing/billing address, email address and telephone numbers.
  • Transaction Data includes details about payments to and from you and other details of products and services you have used or purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data which is anonymized, de-identified or otherwise aggregated, such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

  1. How we collect this information

We use different methods to collect data from and about you including: (i) directly from you when you provide it to us; (ii) automatically as you navigate through the Website; and (iii) from third parties, for example our business partners; each as described in greater detail below. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

    1. Information You Provide to Us
        1. The information we collect on or through the Services may include:
          1. Information that you provide by filling in forms on the Services. This includes information provided at the time of registering to use the Services and setting up an Account, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with the Services.
          2. Records and copies of your correspondence (including email addresses), if you contact us.
          3. Your responses to surveys that we might ask you to complete for research purposes.
          4. Details of transactions you carry out through the Services and of the fulfillment of your orders.
          5. Your search queries on the Services.
          6. Types of content you view within the Services.
    2. Information We Collect Through Automatic Data Collection Technologies
        1. As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: (i) details of your visits to the Services, including traffic data, logs, and other communication data and the resources that you access and use on the Services; and (ii) information about your computer and internet connection, including your IP address, operating system, and browser type.
        2. The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Services and to deliver a better and more personalized service, including by enabling us to:
          1. Estimate our audience size and usage patterns.
          2. Store information about your preferences, allowing us to customize the Services according to your individual interests.
          3. Speed up your searches.
          4. Recognize you when you return to the Services.
        3. The technologies we use for this automatic data collection may include:
          1. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Services.
          2. Web Beacons. Pages or other portions of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  1. Third-Party Use of Cookies (and Other Tracking Technologies)
    1. Some content or applications, including advertisements, in the Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers (see Third Party Content description in this respect). These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
    2. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
  2. How We Use Your Information
    1. We, and our authorized third party service providers, may use information that we collect about you or that you provide to us, including any personal information:
  • To present the Services and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To notify you about changes to the Services or any products or services we offer or provide through it or other products or services which may be of interest to you.
  • To analyze trends and conduct research about improving the Services.
  • To correlate information with other commercially available information to identify demographics and preferences to assist us in marketing efforts.
  • To contact users for research, informational or marketing purposes.
  • To learn about our users’ needs.
  • To track traffic patterns and usage of the Services, including customizing our recommendations and promotions to you based on your information.
  • To address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues.
  • To investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process.
  • To comply with law, or based on our good-faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud and reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Services or the public.
  • To process or engage in a sale of all or part of our business, or if we go through a reorganization or merger (in which case information may be transferred to the entity we merge into and/or the third party purchasing our activity).
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account/subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for processing credit cards, billing and collection.
  • To allow you to participate in interactive features on the Services.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
    1. We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you and to display advertisements to our advertisers’ target audiences. For more information about steps you can take to control how your information is used, see Choices About How We Use and Disclose Your Information.
  1. Lawful Basis of Processing. We collect and process your personal information under the following lawful bases:
    1. With your consent as provided hereunder;
    2. Performance of a contract with you;
    3. As necessary to comply with a legal obligation; and
    4. To fulfill our legitimate interest in conducting our business, where your interests and fundamental rights do not override those interests including, but not limited to:
      1. providing the services for which you have enrolled and Goods you have purchased;
      2. to keep our records updated;
      3. to study how customers use our products/services, to develop them and grow our business and inform our marketing strategy;
      4. for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercises;
      5. contacting you about our products, or responding to your requests.
  1. Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  1. Disclosure of Your Information
    1. We may use, disclose or otherwise utilize aggregated information about our Users, and information that does not identify any individual, without restriction. No User will have any right in connection with such aggregated information or the use, disclosure or utilization thereof.
    2. We may disclose (and transfer) personal information that we collect or you provide as described in this privacy policy:
  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about the Services users is among the assets transferred.
  • To third parties to market their products or services to you.
  • To fulfill the purpose for which you provide it. (e.g. sharing payment information with our third party payment processors)
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
    • We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  1. Accessing Your Information
    1. You may also send us an email at tracense@cazarin.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
  1. Data Retention
    1. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
    2. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
  1. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services. The information you share in public areas may be viewed by any user.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we can neither guarantee the security of your personal information transmitted to the Services nor can we guarantee that such information will not become publicly available. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services. You can reduce these risks by using common-sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software on your electronic devices.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Services. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Services and this privacy policy to check for any changes. your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

  1. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

7064 East Fish Lake Road, Minneapolis, MN 55311

tracense@cazarin.com

(763) 420-9992

Depending on where you reside you may have the right to make a complaint to your local supervisory authority for data protection issues.  We would, however, appreciate the chance to deal with your concerns first so please contact us.